house-keeping

Amadeus

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HotSOS Housekeeping

HotSOS Housekeeping is a cloud based solution that automates your housekeeping daily operation, resulting in reduced check-in wait times and increased guest satisfaction.

In 2015, HotSOS Housekeeping saved hotels $116 per guestroom by prioritizing the process of guestroom cleaning, digitizing the guestroom inspection process and mobilizing the management of the department virtually.

Increase staff productivity. Reduced check-in wait time. Sound compelling? We thought so.

Hoteliers cannot afford checking guests into dirty rooms or lacking inventory of clean rooms for arriving guests. Today, more than ever, the guest arrival experience needs to be executed flawlessly and customized to each guest’s preferences and requests. Get rid of your paper-based operation and introduce automation to your housekeeping department.

Is the inventory of clean rooms still controlled by your Room Attendant’s paper board? It’s time to switch controls.

Hotel companies often delay check-in times and shorten check-out times due to a shortage in clean guestroom inventory. Among all the problems experienced by guests, “room not clean” has the greatest negative impact on guest satisfaction scores. It’s time to take control and automate your housekeeping daily operation.


Features

  • Virtually manage room prioritization based on daily business needs
  • Enable reporting of guestroom deficiencies and guest requests on the go
  • Allow staff to connect and manage their department from anywhere, on any device
  • Integrate with your PMS system for automatic updates on room statuses, guest preferences and room rushes
  • Analyze data to measure and evaluate RA productivity, guestroom cleaning trends and forecast future business